Questions? Email us! info@passionpaper.com
What makes you different from all the other invitation shops?
Is there a minimum we have to reach?
How do I start?
How about if I have suggestions and ideas, are you open to those?
Should I order extra invitations when I place my order?
What is your payment process?
What is turnaround time after my approval?
Where are you located and could
I contact you to talk further about ideas or
suggestions?
I'm in a hurry, could you rush
my order?
Could you self address the invites,
add stamps to the respond envelopes and outside
envelopes for me?
Does the price include shipping
and handling? How do you ship?
I don't have my wording right now, could
I submit later?
When should I order and mail
my wedding invitations out?
Do you provide samples?
Are invitations fully assembled?
Can you alter the artwork in
any way?
Could you change the format
on any of your invitations?
Are there any extra
costs for custom invitations?
What makes you different from all the other
invitation shops?
We know that creating an event is very stressful. By purchasing
your invitations through us, we provide you a stress-free experience. We
are design consultants helping our clients get their invitation
of their dreams - consult with us on colors, details, fonts, theme, papers,
etc. We provide assembly with no extra cost (except
for our bottle invitations), modern guest calligraphy of
your selected font, stamp service for your response card and even your
outer envelope, any customized features such as hand-pressed wax seals,
hand-tied ribbons, hand-torn details, and customized artwork. View our testimonial section
from our happy clients or view our portfolio.
We can create invitations from classic to tropical chic and beach themes!
Is there a minimum
we have to reach?
We have a $350 minimum subtotal, unless otherwise noted on
our invitations from our portfolio section. For custom invitations,
we require $500 (not including shipping/handling, CA tax and
stamps). No minimum quantity on any pieces, unless noted.
How
do I start?
Please fill out the order form as best you can at: https://secure61.inmotionhosting.com/~passio16/order_form.html
We have a $100 creative startup fee (a deposit) that is applied to
your final cost. We will then send you an order confirmation email stating
what you've ordered, details, estimated time and estimated costs.
How about if I have suggestions and ideas, are
you open to those?
Of course! If you have clippings of ideas, a certain theme,
or other ideas from parts of your event (flowers, color of dresses,
location) for your event already, let us know. Bring them along
during your free consultation! However, please don't ask us to "copy" another
invitation. Please go there and purchase their invitations.
Should I order extra invitations when I
place my order?
Yes, definitely. We recommend that clients order at least
10% additional invites/products than they originally intended.
Any reorders will include a re-setup fee starting at $50 in addition
to the per piece price plus rush fees (20% surcharge) may apply.
What is your payment process?
Payment is through paypal.com or your major credit card (VISA,
MasterCard, Discover, or Paypal invoice). If you'd like to
use your card and would like to call it in, please contact us.
What is the turnaround time after my approval?
After your approval, 4-5 weeks minimum after you send your
design approval. This may change depending on quantity and
season.
Where are you located and could I contact you to
talk further about ideas or suggestions?
Of course, we are here to help! We are located in the San Francisco
Bay Area. You can contact us to
set up an appointment. Fill out the contact information or
email Raquel at raquel@passionpaper.com.
I'm in a hurry,
could you rush my order?
Yes, if our current work load allows it, we will definitely
try to accommodate our clients. Rush order is considered 3
weeks . It also depends on quantity and which piece. A 20%-25%
surcharge is added to Rush orders. Rush orders are not included
in our monthly specials promotions. A full payment is required
before starting your invitation process due to material purchase
and placing you on top of our client list.
Could you self address the invites, add stamps to
the respond envelopes and outside envelopes for me?
Absolutely! Since the wedding invites are delivered
fully assembled, there is no extra charge for affixing
stamps to the respond envelopes, only the cost of the stamps.
For additional fee, we do offer modern guest addressing for
outer and inner envelopes for your guests' names and addresses.
We do not add stamps to international mailings though unless
you pay for our "send to post office" service.
Does the price include shipping and handling?
Shipping and $10+ handling costs will be added on the ending
price if the invitations or announcements will be mailed back to you.
Only $5 handling fee is applied if you pick up your invitations from
our studio. We mostly ship via UPS.
We are not responsible for lost, stolen, or damaged packages/products/invitations
after it leaves our studio.
I don't have my wording right now, could
I submit later?
Yes, you may! You can order by submitting your order
form and submit all your wording later via email. We design
all the invitation designs in one round. After 1 round (design,
revision, design revision), you will be charged $50 per round.
Please proof all your text before submitting.
When should I order and mail my
wedding invitations out?
It is best to order your wedding stationery
as soon as you know your ceremony and reception location.
Typically, you should order your invitations 2 months
in advance (pieces from our portfolio) and 6 months
in advance (for custom/new artwork creations) and
mail 6-8 weeks before your wedding. Save the dates
are mailed 6 months prior to your wedding date.
Do you provide samples?
Yes, please purchase
samples here. invitations are not customized
and the ones that are labor intensive, fabric samples,
thread, etc will only be sent. You can also contact
us to set up an appointment to view our samples
at our studio. Flat invitations are $10 each, box
and small bottle, $15, Large Bottle $20, invites
with band, wax seal and ribbon are $12. US shipping
starts $4.00. No International shipping.
Are invitations
fully assembled?
Yes, our pricing do include assembly,
except for our bottle invitations. When you
receive your invitations, they are fully
assembled, unless you specifically ask for
us not to or other ensembles are not complete.
Hand tied bows, pressed wax seals, etc are
also available. Further charges will be applied.
We can also seal your finished invitations
for you.
Can you
alter the artwork in any way?
Yes, we can alter the artwork in any way. A fee of
$70-$250 is required, depending on the complexity of the art.
Please allow at least a week for us to redraw and repaint your
artwork. Watercolor, pencil, or even just graphic artwork could
be produced. Any artwork produced by Passion Paper is solely
the property of Passion Paper and cannot be copied or reproduced.
Could you change the format on
any of your invitations? Of course! Those formats
on our collection are merely formats (folder, non-folder,
vertical, horizontal, tea length). If you like a specific
artwork or style but prefer a horizontal layout, you got
it! These invitations should reflect you. We highly recommend
to ask for any specific detail. We'll make it happen! This
is not considered a custom invitation.
Are there any
extra costs for custom invitations? No, there are
no extra cost for custom invitations. We just require at
least 3 months to start your invitations and a minimum of
$500 subtotal (shipping/handling, stamps and tax not included
in subtotal). |
